We are proud of the customer service we provide and the positive feedback we receive. Here we have a selection of letters and comments from genuine customers of ours. Feel free to send us your comments about your experience at our Tile & Stone Gallery Showrooms.
Just wanted to say a massive thank you to you and the team (Tracy especially) for the wonderful products and service you provided for us recently. I am enclosing pictures of the finished kitchen/diner - and I must say that the tiles finish everything off really well. They were such a good choice, and having the floor consistent throughout gives more of an impression of space. We are also pleased with the match on the hallway tiles - you would never know that they came from a different batch! Enclosed is a picture of that also. Many thanks again - we will definitely be recommending you to others!!
I have just left the shop in Thetford today and felt I must comment on the service provided by Rod and Nicola. We have had a problem getting replacement tiles for part of our kitchen floor. Rod went above and beyond what was expected to try and resolve this for us. I had planned to purchase my wall tiles from another tile supplier but due to Rods excellent and friendly manner we actually brought all of our tiles from the shop. A direct result of the brilliant service. Please pass my comments to both Rod and Nicola. I will be recommending all my friends to use this shop in the future
I just wanted to say thank you for your help regarding the Eris floor tiles that I collected today. They really look great and you were all so helpful despite it being such a small order. I will definitely return when I renovate my kitchen and bathroom!